Field Services
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Manage Field Service and Maintenance Operations with
IBC Cube Service & Maintenance

The IBC Cube Service & Maintenance Solution is a fully customisable Field Service Management (FSM) solution for organisations of all sizes. It is a part of the IBC Cube Integrated Technology Platform that uses the Connect-Check-Control Model to help you manage and streamline all your business resources. Using a combination of Cloud, Mobile and IoT technology, IBC Cube provides a wide range of tools that are perfectly integrated with each other, allowing you to stay up-to-date with all business activities from a single integrated dashboard.
and Flexible

Mobile form customisation

Custom reports and analytics

Self service spreadsheet templates

Direct customisation assistance with no consultant required

Quick, Simple
and Scalable

Easy-to-use app

Rapid search, filter and assignment for dispatchers

Rapid solution implementation
Just customise and go live.

Wide Range
of Functions

Field expense claim

Work exception and incident escalation

Survey and inspection

Timesheet reporting

Customised add-on modules

Framework for IoT solution integration

Control Center Services

Tailored for Your

Add activities required for specific processes

Assign activities to workforce centrally

Receive work updates on customised mobile reporting templates

View customised reports and analysis dashboards

Workers & Contractors Module
Worker / Contractor Information

Personnel profile, details and documents

Organisation, department, & hierarchy

Availability and Attendance

Self-service leave application & approval

Mobile attendance capture with location


Mobile timesheet task updates

Activity, project and client-wise timesheets


Mobile expense claim with image & location

Expense approvals and reports

Field Service Module
Service Request and Assignment

Register service requests & work activities

Dispatch workforce to activities

Mobile Service Reporting

Mobile work update with image & location

Service work completion approval workflow

Parts & Spares Usage

Mobile parts & spares usage reporting

Parts & spares stock and billing

Incident Reporting

Incident reporting with image & location

Resolution assignment and workflow

IBC3 Resource Monitoring Implementations